Frequently Asked Questions
Everything you need to know about our premium organic apparel.
What materials are used in ONNO t-shirts?
We specialize in sustainable, high-quality fabrics including organic cotton, bamboo, and hemp blends designed for ultimate softness and durability.
How should I care for my ONNO t-shirt?
To maintain the fit and feel of your shirt, we recommend machine washing cold and tumble drying on low heat. Avoid bleach and iron on low if necessary.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items. If you are not completely satisfied with your fit, we will provide a full refund or exchange.
How long does shipping take?
Domestic orders typically process within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I know which size to order?
Please refer to our detailed Size Guide located on each product page. Our shirts are designed with a modern fit; if you prefer a looser feel, we suggest sizing up.